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CERTIFIED MEDICAL ASSISTANT

Cape Cod Healthcare


Location:
West Yarmouth, MA
Date:
04/19/2018
2018-04-192018-05-19
Job Code:
171223-50006459-2
Categories:
  • Healthcare
  • Customer Service
  • Administrative / Clerical
Cape Cod Healthcare
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Job Details


CERTIFIED MEDICAL ASSISTANT-171223-50006459-2
Description
Under the direction of the department supervisor or designee, provide the highest standards of clinical support to the physician practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clerical support.
  • Manages patient flow for clinicians.
  • Determines urgency and priority of walk in and add on patients, patient consults, etc.
  • Manages clinicians daily schedule to expedite care and maximize clinical time.
  • Coordinates the practice when clinicians are not available, ensuring that telephone calls are triaged appropriately and clinicians receive necessary information.
  • Monitors practice issues and problems and identify and solve concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines.
  • Advocates for patients, as appropriate.
  • Assists in resolving patients concerns.
  • Greets and escorts patients to exam rooms.
  • Obtains relevant information and takes vital signs: blood pressure temperature, pulse, weight, and respirations.
  • Inputs pertinent clinical information into medical record.
  • Assists clinicians with clinical procedures and/or additional tests specific to the department.
  • May advise patient of preparation required for exam or additional testing specific to the department and keeps patients informed of visit status, unforeseen delays and other relevant information.
  • Ensures that exam rooms are prepared and/or maintained.
  • Cleans and/or maintains supplies and equipment.
  • Retrieve calls from prescription line and complete refills as needed.
  • Order all medical supplies and maintain inventory.
  • Provides clerical/office support as necessary.
  • Other duties as assigned.

Qualifications:
 
  • High school graduate or equivalent.
  • Medical Assistant Certification.
  • Minimum of two years experience in a clinical setting preferred.
  • Strong interpersonal, customer service, time management skills required.
  • Experience with current office technology, proficient with computer office applications.
  • Basic Life Support Certification for Health Care Providers required.

Schedule Details: Full-time 40 Hours per week hours between 7a-6p Monday-Friday, occ. holiday.
Organization: Medical Affiliates of Cape Cod
Primary Location: West Yarmouth
Department: MAC-Administration
Employee Classification: Regular-Regular
Shift: Day/Eve
Weekend Shifts: None
Holiday Shifts: Occasional
Posting Start Date: Jan 6, 2018
Posting End Date: Ongoing
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