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Financial Counselor

Harbor Health Services Inc

Hyannis, Massachusetts 02601
Job Status:
Part Time
2nd Shift, Weekends
  • Administrative / Clerical
  • Healthcare
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Job Details

The Financial Counselor provides direct services to patients of the Community and the Community Health Center in financial counseling and by providing access.  Duties include but are not limited to: providing patients with information and education regarding medical insurance whether their own or by enabling them to obtain medical insurance coverage; advocacy and liaison services with insurance providers; Assisting patients with completing and processing of insurance applications and related paperwork.  As necessary, also provides patient access services by: greeting and assisting patients entering the Health Center; registering new patients; verifying scheduled appointments, insurance information, entering pertinent patient data and account information; insuring data is current and accurate; collecting fees as appropriate and explaining insurance options.

This position is 16 hours per week with alternating evenng and weekend schedule. 

This position is available at the Harbor Community Health Center in Hyannis, MA.


Minimum Skills, Experience and Educational Requirements: 2 years of experience in a professional office environment, High school diploma or GED, Excellent verbal and written communications skills, excellent customer service and organizational skills, Proficient in Windows and Microsoft Office Outlook, Word and Excel, Basic Math skills (Addition, Subtraction, Multiplication & Division), Reading comprehension, Problem solving and priority setting skills, Ability to effectively and efficiently perform all assigned tasks in high-paced environment, proficient using the internet.

Substitutions for Skills, Experience and Education:  May substitute 1 Year of experience for bilingual capacity (English/Spanish or English/Portuguese), Preferred Skills, Experience and Educational Requirements: Third party billing experience, Bilingual English/Spanish or English/Portuguese, Knowledge of current MA Health Care Reform requirements.  

Harbor Health is an Equal Opportunity Employer M/F/V/D

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