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Cape Cod Healthcare

Hyannis, MA
Job Code:
  • Hospitality
  • Healthcare
  • Retail / Wholesale
Cape Cod Healthcare
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Job Details

FOOD SERVICE CLERK-171223-50006616
To ensure efficient processing of patient meal orders in support of effective department operations.
  • Receives diet orders from the facilitys electronic medical record, confirms patients name, room number and diet order upon receipt and verify information has interfaced correctly with the Nutrition & Food Services computer system.
  • Manually enters ER patients and diet orders into the Nutrition & Food Services computer system.
  • Removes ER discharged patients and diet orders from the Nutrition & Food Services computer system.
  • Answers phone calls, using good telephone etiquette:

a. Identifies patient using 2 patient identifiers (name and room number/date of birth)

b. Informs patient of current diet order

c. Takes meal order and assists in menu selection including assisting the patient as to what the prescribed diet allows, utilizing resources available (recipe book, ingredient list, nutrient analysis in the departments computer system) .

  • Visits patients who are designated as Room Service Assist and obtain necessary meal orders from patient.
  • Manually enters meal orders for all patients designated as non-select for all 3 meals with correct ready-at-times.
  • Act as a liaison between patients, clinical staff, dietitian and/or food service personnel regarding special requests or feedback obtained from patients.
  • Informs Dietitian of patient meal orders that may result in altered nutritional status.
  • Informs cooks and kitchen staff of any special room service orders.
  • Performs additional duties as needed.

  • Ability to read, write and communicate in English.
  • Demonstrates ability to speak English clearly.
  • Demonstrates Basic computer skills.
  • Basic math skills.
  • Successful completion of CCH Basic Nutrition module OR adequate documentation of equivalent program and successful passage of the Basic Nutrition Module exam.

Schedule Details: 12 Hours per week 3:45p-6:45p rot days, e/o w/e, rot hol
Organization: Cape Cod Hospital
Primary Location: Hyannis
Department: CCH-Food Service - Clinical
Employee Classification: Regular-Regular
Shift: Evening
Weekend Shifts: Every Other
Holiday Shifts: Rotating
Posting Start Date: Dec 28, 2017
Posting End Date: Ongoing
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