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Cape Cod Healthcare

Falmouth, MA
Job Code:
  • Hospitality
  • Customer Service
  • Healthcare
  • Management
  • Retail / Wholesale
  • Administrative / Clerical
Cape Cod Healthcare
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Job Details

LEAD KITCHEN HELPER-180216-50007353
Under the general direction of the Food Service Management team assumes responsibility for assuring that the Retail area and Patient Meal Services operate according to established departmental standards
  • Opening and closing duties for the Nutrition and Food Service department.
  • Assist in coverage of shifts.
  • Coordinating work flows of Retail, Production, & Patient Service areas.
  • Production, sanitation and delivery of food service trays.
  • Assist patients with menu selection as needed.
  • Assist manager with the day to day operation of the department ensuring effective daily department operations and participates in the staffing process to ensure adequate staffing.
  • Addressing complaints and resolving issues.
  • Assist in Retail area to include production, sanitation, and cash handling.
  • Training of employees.
  • Assist with monthly Financial reporting.
  • Acts as a resource for Kitchen Helpers when questions or problems arise.
  • Practices according to entity mandatory requirements.
  • Practices according to department expectations.
  • Practices with a Customer Service approach to all activities.
  • Describes and promotes the mission of the department.
  • Demonstrates skills and ability in all aspects of performance management.
  • Complies with all administrative policies and procedures.
  • Promotes self-development and learning with staff.
  • Demonstrates responsibility in utilization of financial resources.
  • Demonstrates ability to manage various responsibilities.
  • Demonstrates skills and abilities in employee relations.
  • Performs with knowledge of effective communication practices.
  • Demonstrates knowledge of PI (Performance Improvement) and survey process.
  • Demonstrates basic computer ability with Excel Word and Powerpoint.
  • Demonstrates appropriate interpersonal skills.
  • In general oversee all aspects related to the operation of the sections under the supervision of the management team.
  • Perform other duties as assigned by management

  • High school diploma or equivalent is required.
  • Ability to read, write, and communicate effectively in English.
  • Basic knowledge of Word Excel and Outlook.
  • Must be ServSafe Certified within six (6) months of date of hire.
  • Must successfully attain Food Manager Certification within 6 months of hire.
  • Minimum of three years previous kitchen experience or Food Service Management is required.

Schedule Details: Per diem hours, rotating days, occ weekends, occ holidays
Organization: Falmouth Hospital Association
Primary Location: Falmouth
Department: FHA-Dietary Food Service
Employee Classification: Regular-Per Diem
Shift: Day/Eve
Weekend Shifts: Occasional
Holiday Shifts: Occasional
Posting Start Date: Feb 20, 2018
Posting End Date: Ongoing
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