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Cape Cod Healthcare

Falmouth, MA
Job Code:
  • Information Technology
  • Healthcare
  • Customer Service
Cape Cod Healthcare
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Job Details

Collects Laboratory Specimens via phlebotomy performs EKGs Enters patient demographic information and laboratory orders into the laboratory information system (LIS) following established standards and practices
  • Provides good customer service as the front line support staff for the laboratory. Communicates professionally and confidentially with patients, clients and staff members.
  • Greets and successfully collects blood samples from patients, including infants, using venipuncture and capillary techniques.
  • Administers proper amount of glucose for glucose/lactose tolerance testing.
  • Verbally instructs patients regarding collection of samples at home, e.g., stools and 24 hour urines. Assists patients collecting specimens on site as necessary.
  • Completely and accurately registers patient demographic information into the hospital information system, verifying that all insurance and patient information is current and scanned.
  • Transfers physicians' orders for lab work into the LIS accurately and on the correct patient account, both for specimen collected on site and delivered.
  • Researches unusual test requests using available resources such as Mayo Link.
  • Ensure that patients sign insurance waivers (ABN's) when appropriate and communicates this information to billing via the Hospital information system.
  • Ensure that required forms accompany the specimens, such as consent forms/questionnaires.
  • Utilizes the Hospital's information system to retrieve Medical Record forms.
  • Maintains accurate and current orders for a large number of recurring patients.
  • Has knowledge of specimen requirements so that specimens can be collected during Laboratory Information System down time.
  • Performs electrocardiograms, accurately placing leads and obtaining printouts to be read by physicians.
  • Communicates with clients and physicians via telephone or fax to ensure proper specimen identity, correct patient information and supporting diagnoses. Informs Clinical Laboratory of changes in patients' orders.
  • Faxes or calls patients' results to clinician as required.
  • Handles and resolves specimen problems. Informs supervisor, if necessary, for resolution.
  • Keeps phlebotomy areas well stocked.
  • Responsible for daily maintenance and safety of drawing area, including but not limited to cleaning workbenches and drawing chairs.
  • Helps collect blood specimens on FH nursing units as requested.
  • Demonstrates the use of universal precautions, understands the OSHA blood-borne pathogen standards.
  • Orients and/or trains other FH staff members and students.
  • Collects data for quality assurance.
  • Works as a team member with the entire staff and with related laboratories, performing other related tasks as directed by supervisor.

  • Six months of phlebotomy experience or successful completion of phlebotomy course (required).
  • Successful completion of Medical Terminology I or pass FH Medical Terminology test with a score of 80% or better (required).
  • Ability to type at least 30 WPM (required).
  • High school diploma or equivalent (required).
  • Proficiency in EKG required within 3 months of hire.
  • Basic Life Support certification (BLS) within 6 months of hire (required).

Schedule Details: Per diem hours, rotating days, occ weekends, occ holidays
Organization: Falmouth Hospital Association
Primary Location: Falmouth
Department: FHA-Outpatient Lab
Employee Classification: Regular-Per Diem
Shift: Day/Eve
Weekend Shifts: Occasional
Holiday Shifts: Occasional
Posting Start Date: Apr 3, 2018
Posting End Date: Ongoing
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