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Referral Center Specialist II

Cape Cod Healthcare

Hyannis, MA
Job Code:
  • Healthcare
Cape Cod Healthcare
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Job Details

Referral Center Specialist II-180410-50007813
Under the supervision of the Referral Center Team Manager and Department Director, the Referral Center Specialist II is responsible for receiving and processing referrals for seamless transitions of care and providing information to the public regarding agency service line.
  • Provide comprehensive clinical assessment/screening of patients for appropriate levels of homecare.
  • Obtain required clinical information that will enhance the admitting clinicians ability to conduct patient centered assessment in the home.
  • Triages telephonic requests for services appropriately.
  • Serve as a resource regarding agency services and programs to the public.
  • Works collaboratively and professionally with other members of the health care team to ensure quality of services and patient safety.
  • Maintains knowledge of current agency services and criteria for admission.
  • Efficiently and accurately enters data into the EMR.
  • Maintains current knowledge of agency policies, procedures, objectives and current documentation requirements to meet regulatory standards.
  • Communicates effectively and professionally on e-discharge systems.
  • Other duties as assigned.

  • LPN currently licensed in Massachusetts.
  • 2 years experience in healthcare, homecare experience preferred.
  • Experience with EMR and E-Discharge platforms preferred.
  • Ability to multi-task and manage multiple aspects of the referral process.

Schedule Details: 37 5 hours week days rotating weekend and holidays
Organization: Visiting Nurse Association
Primary Location: Hyannis
Department: VNA-Finance
Employee Classification: Regular-Regular
Shift: Day
Weekend Shifts: Rotating
Holiday Shifts: Rotating
Posting Start Date: Apr 13, 2018
Posting End Date: Ongoing
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