Sign In
 [New User? Sign Up]
Mobile Version

Seasonal Dispatcher

Cape Cod Regional Transit Authority


Location:
South Dennis, Massachusetts 02660
Date:
03/29/2018
2018-03-292018-04-28
Categories:
  • Administrative / Clerical
  • Customer Service
  • Telecommunications
Cape Cod Regional Transit Authority
  •  
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

S. Dennis Location

 

To provide direction to and maintain two-way communications with all operators while monitoring system performance and making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times for on-call or will-call services, minimize service disruptions as a result of vehicle/operator availability and/or emergency situations.

 

  • On-Time Performance meets contract requirement
  • Will-call and live scheduling meet on-time performance, productivity and service expectations
  • Pull-outs according to schedule and/or customer expectations
  • Maximize wage to revenue percentages and minimize non-revenue and OT wages
  • Operator shift and scheduling adjustments made fairly and according to local policy
  • Minimal dispatch related customer complaints
  • Emergency situations handled according to local policy and with proper notification and documentation

Please send cover letter and resume to Penny Reese, HR Manager at pgrossman@capecodrta.org. or apply in person at 40 AmericanWay, South Dennis, MA 508-385-1430 EXT. 106

Powered ByLogo


Top Jobs