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Seasonal Dispatcher

Cape Cod Regional Transit Authority

South Dennis, Massachusetts 02660
  • Administrative / Clerical
  • Customer Service
  • Telecommunications
Cape Cod Regional Transit Authority
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Job Details

S. Dennis Location


To provide direction to and maintain two-way communications with all operators while monitoring system performance and making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times for on-call or will-call services, minimize service disruptions as a result of vehicle/operator availability and/or emergency situations.


  • On-Time Performance meets contract requirement
  • Will-call and live scheduling meet on-time performance, productivity and service expectations
  • Pull-outs according to schedule and/or customer expectations
  • Maximize wage to revenue percentages and minimize non-revenue and OT wages
  • Operator shift and scheduling adjustments made fairly and according to local policy
  • Minimal dispatch related customer complaints
  • Emergency situations handled according to local policy and with proper notification and documentation

Please send cover letter and resume to Penny Reese, HR Manager at or apply in person at 40 AmericanWay, South Dennis, MA 508-385-1430 EXT. 106

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