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Urgi Center Technician

Cape Cod Healthcare

Hyannis, MA
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Cape Cod Healthcare
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Job Details

Cape Cod Healthcare

Department: UCH Falmouth Urgent Care
Schedule: 38 Hours per week
Shift: Day/Evening Shift
Hours: Hours between 9a-7p, rotating days, occ. w/e, rot. holidays
Job Details: Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod.  With more than 450 physicians, 4,700 employees, and 1,100 volunteers, Cape Cod Healthcare operates two-acute care hospitals, the Cape's leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape's only local laboratory service (CCHC Laboratory Services) and numerous health programs.  We are currently seeking a dedicated Urgi Center Technician to join our team at MACC.   


Cape Cod Healthcare offers competitive salaries, excellent benefits packages, tuition reimbursement, and generous paid time off.



Performs as a member of the Urgent Center Nursing Team to assist physicians and staff nurses in providing care to Urgent Center patients in accordance with established policy and procedures.



1.     Participates as a frontline care giver to patients in the Urgent Center

2.     Provides direct patient care and collects physical, psychological and social patient data under the direction of the Registered Nurse.

3.     Assists in the timely, complete and proper provision of patient care as established through regulatory agency recommendations and standards policies, procedures, standards and protocols.  

4.     Is familiar with equipment in the department and the location of all items.

5.     Assesses personal and learning development needs.  Maintains documentation of current and ongoing professional development activities.  Regularly updates knowledge of techniques and regulations appropriate to the ages of the patients served.

6.     Orients other UC Techs to the unit as assigned by the manager.

7.     Performs other work-related tasks and activities as assigned or requested by manager.

  1. Under the direct supervision of the Physician assist in provide direct patient care to center patients.  Triage and evaluate patients, obtain major complaints and brief medical history when necessary and take vital signs with complete chart documentation (including name, medical record #, allergies, current medications with routine update with each visit).


    1. Conduct EKG'S
    2. Lab draws
    3. Assist with crutch fitting and walking
    4. Assist in Triage as needed
    5. Applies compresses, ice bags, and hot water bottles
    6. Observes patients and reports adverse reactions to medication or treatment to medical personnel in charge


  1. Assist with decontamination, cleaning and preparation of exam rooms as needed
    1. Stock area daily
    2. Inventories and requisitions supplies    


  1. May assist in patient registration, intake and answering phone calls at the center.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare's commitment to CARES: compassion, accountability, respect, excellence and service.



  1. Ability to read, write and communicate in English.
  2. Current state licensure as an LPN, or CNA with one year of patient experience or EMT or must be currently enrolled in an accredited RN program and have successfully completed one academic year which includes two semesters of clinical practice.
  3. Current CPR certification
  4. Successful completion of Cape Cod Hospital written competency exam for NA II

5.     Must maintain current licensure or certification as an LPN, CNA or EMT

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Zip Code: 02601
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